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| Toll Free: +44 800 088 5522 How to Export Exchange 2013 Mailbox to PST by Exchange Admin Center (EAC) & What If It Fails!
If you are looking for the best way to move Exchange 2013 mailbox to PST file using EAC then this post will help you. As, the database is saved locally in the form of EDB file format then there are several reasons to transfer EDB files into PST formats. So, this page lays emphasis on how to export Exchange 2013 mailbox to PST by EAC.
Exchange Admin Center (EAC) Explored
It is a web-based management console in Exchange Server 2013 that is optimized for on-premise, online and hybrid Exchange deployments. It has replaced Exchange Management Console (EMC) and Exchange Control Panel (ECP) which was the two interfaces used to manage Exchange Server 2010. With Exchange Admin Center (EAC) it is possible to partition Internet and Intranet access from within the Exchange Control Panel (ECP) IIS virtual directory. With this functionality, it can be controlled whether users are allowed to have Internet access to EAC from outside the establishment while allowing an end user to access OWA options.
Know How to Export Exchange 2013 Mailbox to PST by Exchange Admin Center (EAC)
Step 1: Create Shared Folder – The first step is to create a Shared Folder where the mailbox will be exported. This is because the new Exchange Server 2013 has superseded console environment and adopted a web interface so a shared folder makes more sense for this new type of scenario. The Shared Folder can be created anywhere on the network, however there are some suggestions provided and are mentioned below.
Recommendations to avoid issues when creating new shared folder:
Step 2: Set ‘Shared’ and ‘Security’ Levels – The Exchange Trusted Subsystem must have full access to the shared folder. To do this, ‘Permissions’ tab should be clicked to perform setting of security levels.
Step 3: Assign Export Permission to Mailbox – Mailboxes in Exchange Server do not have export permissions by default, they have to be assigned. To assign permission to mailbox to get exported to PST format, some steps needs to be followed in EAC interface. (Here user mailbox named helpdesk is being used as example).
I. Open EAC using Organization Management and click on Permissions
II. Double click ‘Recipient Management’ and then in the roles section at the top, click on Add tab.
III. In the ‘Select a Role’ page, click ‘Mailbox Import Export’ option and click on Add button at the bottom left hand side within the same pane. Click OK. Click Add located in the Roles sections and on the new page select Mailbox Import Export and click Add -> and then OK.
Step 4: Exporting Mailbox data to PST file type
I. Open EAC and in the working pane, select ‘Mailboxes’. A list of all mailboxes with the database will be displayed. Chose the mailbox that is to be exported to PST form, right click on it and select the option ‘Export to a PST file’.
II. Click on Browse tab to select the mailbox that has to be exported to PST file and click ‘Next.’
III. The path where the PST file is saved and the mailbox has to be exported should be specified using the syntax: \\server\folder\Export File.pst.
IV: Mailbox should be specified as to where an email will be dropped once the export process is complete. Finally, click Finish.
Note – The user who created the PST export request will be notified during the process via EAC and will receive start and finish messages about the process.
EAC Method Failed – Next What?
The process to export Exchange 2013 mailbox to PST by EAC fails when the EDB files are corrupt. At situations when the manual method gets incapable to move mailboxes, the usage of external third party software is suggested that can repair EDB files and then transfer them. Though there are a lot of recovery tools available, Exchange Recovery Tool has proved to be an apt solution for the same. This is because it speedily recovers dismounted Exchange mailboxes to Outlook or Live Exchange Server even in case of severe corruption issues and irrespective of the version.
